Job title: Senior Business Processes Analyst

Job type
Full time
Job Level
Senior Team Member
Customer Experience
Quality Assurance
Quality Control


- Identify, design & continuously improve the processes of quality management systems within the group to ensure that processes are well established, implemented.

- Conduct quality internal audits on the performance of the Quality Management System, report the audit findings and identify corrective / preventive actions; to ensure the effective implementation of the systems in compliance with the international standards & identify any opportunity of improvement

- Run quality projects required by the different entities in the Group to optimize process, increase efficiency, introduce a positive financial impact and achieve the optimum level of management and customer satisfaction.

- Act as a quality stream leader for projects/ service/ product/ in order to enhance the capability of processes, increase revenue and/or reduce cost and meet customers' expectations.

- Analyze, re-engineer processes, and follow up the implementation of introduced activities through KPIs monitoring in order to ensure the effectiveness of the introduced improvements and the availability of resources.

- Report to the direct manager on the progress in the different tasks /projects assigned and suggest future actions.


  • Project Management, Problem Solving, Interpersonal Skills, Communication Skills, Analytical and research skills;

  • Bachelor Degree in Industrial Engineering, computer engineering or Business Administration
  • 3-5 Years experience in Quality related posts, quality control, quality assurance, process re- engineering
  • Quality internal audit experience; ISO 9001 auditor / ISO lead auditor is a must
Posted On
04 Jun, 2024
30 Sep, 2024

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