Job title: IP technical support Expert

Job type
Full time
Job Level
Expert
Experience
5-10
Functions
Information Technology and Networks
Languages
English
Arabic

  • Operation and maintenance of IP network elements (Routers, switches, DNS, LB, DPI, Radius and firewalls).
  • Integrate, troubleshoot, upgrade/ downgrade, make acceptance, analyze, commission, and configure different network elements/ paths end to end.
  • Manage and fine-tune complex Linux-based systems, including kernel-level configuration and optimization, installation, configuration, and maintenance.
  • Skilled in Script language for programming including Shell/Perl/Python programming
  • Familiarity with IPTV standards, protocols, and technologies of the IPTV system, ensuring the delivery of high-quality content to subscribers

    • Troubleshoot and resolve issues related to IPTV service, including signal quality, set-top box functionality, and content delivery.
    • Design, configure, and maintain DNS infrastructure, ensuring high availability and optimal performance, Manage domain name registration, delegation, and DNS record management
    • Implement and monitor DNS security measures to prevent DNS-related threats.
    • Preventive, control and proactive measures planning and setting maintenance for IP network and security platforms.
    • Knowledge of DPI protocols and technologies, as well as their applications in traffic management.
    • Familiarity with IPFIX or similar protocols for network data export and collection.
    • Database management skills for Vertica DB or similar solutions used in statistics storage and analysis.
    • Configure and manage RADIUS servers to facilitate authentication, authorization, and accounting for network services.
    • NG firewalls investigation and problems fixing.
    • Manage, operate, and implement IP network and system projects with the planned TTD.
    • Manage, operate, and follow IP network and security faults with the target TTR.
    • Follow, monitor, and set measures to achieve target KPIs
    • Network elements and security platforms software validation, practice, and software transitions MoP settings.
    • IP network core elements and firewalls configuration, integration, and migration.
    • Operate and manage Wi-Fi controllers solutions to accommodate the demands.
    • Provide a second level support for NOC and front office teams.
    • Manage the roadmap for network elements upgrade in coordination and alignment with Orange group skill centers and suppliers
    • Ensure the business continuity and proper disaster recovery procedures, appropriate redundancy, and failover setup when needed and applicable.
    • Close monitoring of different network capacities, utilization, consumption, and all relevant KPIs
    • Improve the QoS levels and increase the scope of network resiliency.

  • Project Management, Problem Solving, English Language Proficiency, Communication Skills, Organized;

  • BSC. Computer and Telecommunication Engineering, or Computer Science with more than 5 years experience in network and security domains
  • Solid knowledge and experience in different network and security techs, routers, switches, DNS, firewalls, and loadbalancers
  • Solid knowledge and experience in network and security protocols and standerds.
  • Solid knowledge and experience in different protection and resliency mechanisms
  • Solid knowledge and experience in network designs and setups
  • Solid knowledge and experience in WiFi standerds and solutions.
  • Solid knowledge and experience in Cisco ISE System, Cisco backbones network L2/L3 and NG firewalls, Juniper and Nokia techs.
  • Solid knowledge and experience in IPTV protocols and standards.
  • Solid knowledge and experience in DPI technolgies and protocols.
  • Multitasking to handle multiple tasks/projects simeltenously and deliver objectives effectively and on time.
  • Solid knowledge and experience in networks troubleshooting mechanisms and procedures.
  • CCNA is a must.
  • CCNP and CCIE R&S certificate is prefered.
Posted On
03 Dec, 2023
Deadline
30 Dec, 2023
Location
Amman

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