Job title: Mobile Core Technical Support Engineer

Job type
Full time
Job Level
Fresh Graduate
Experience
1-3
Functions
Information Technology and Networks
Languages
English
Arabic

  • Ensure reliable fault-free operation of the Mobile Core by maintaining and troubleshooting it
  • Maintaining customer satisfaction by resolving problems escalated by customer care, other teams, and the NOC
  • Resolving all TTs, FTs, WOs, and MPTs
  • Implement daily activities for all CORE systems
  • Providing support for the implementation of a new project, HW expansions, SW upgrades, and configurations related to the core CS and PS systems 
  • Maintain and interact with the other teams to fulfill the requirements of the Mobile core CS and PS team
  • In the event of alarms or problems on the platforms, the first point of contact with supervision should be
  • The first point of contact with the supplier.
  • Follow up on the open CSR regarding all the core CS & PS platforms.

  • Good Communication, Problem Solving, Teamwork Skills, Organized, Knowledge of network equipment and architecture;

  • - Bachelor's degree in Telecommunication, electricity, or Computer Engineer
  • - Maximum two years of continuous professional technical experience, (preferred in Core Networks architecture and technologies or any technical-related fields)
  • - Highly reactive and works under pressure.
  • - Have a good knowledge of cloud computing and virtualization (open-stack certificate is a plus)
  • - Very good in Planning, Organizational, and interpersonal written and spoken in English.
  • - Very good knowledge of telecommunication especially mobile core network hardware & services
  • - Very good knowledge of 2G/3G/4G network system interfaces and protocols
  • - Very good knowledge of 5G network principles & architecture
  • - Have a good knowledge of Linux
  • - Very good knowledge of IP switching and routing
Posted On
21 Nov, 2023
Deadline
22 Dec, 2023
Location
Amman

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