Job title: Marketing Expert
Job typeFull time
- Participating on identifing the customer needs for Mobile and Mobile broad brand , offers and services.
- Participate in building and implementing marketing planning and roadmaps for mobile and Mobile broad band offers and bundles.
- Manage and follow up the products & offers development and deployment following TTM.
- monitor product & offers performance, KPI’s and implement corrective actions.
- Create offers & promotions to increase usage, increase subscriber base.
- Prepare business case.
- Initiate and follow-up communication for offers/promotions.
- Follow up the offers activations, Churn, revenues ,achieving targets and usage analysis.
- Work with concerned parties to facilitate customer journey, decrease churn, enhance loyalty and increase customer satisfaction.
- Monitor & enhance sales and after sales processed in all sales channels and generate prospective lists.
- Prepare and implemnt training & support on new offers / promotions
- Prepare operational plans and financial plans for the offers and the Base .
- Dealing with sales feedback and related complaints received from end users through front liners.
- Work with Marketing Planning, Performance, sales to follow up and monitor Mobile product performance.
- Analysis & reporting.
- Good Communication, Problem Solving, English Language Proficiency;
- Knowledge of telecom industry and mobile business in particular is a Plus.
- Minimum 7 years of which 3 years in marketing position
- University degree in Marketing or related field.