Job title: Enterprise Business Solution Engineer

Job type
Full time
Job Level
Team Member
Information Technology and Networks

  • Configures, test and support end user equipment and networks (modems, routers, switches and ,LAN,WAN networks) for Key account customers to meet customer needs.
  • Conduct the new technologies installation jobs provided by Orange to meet customer demands with high quality.
  • Implements the new connections, transfer, upgrade or downgrade & cancellation for all types of leased lines with high quality in  specific time.
  • Repairs the faults for all types of leased lines with high quality to achieve fault clearance time target
  • Full coordination with digital services pilot through receiving, closing and escalation of work orders to have updated database & accurate closing time.
  • Tests & prepare the IPVPN, ILL, MCPE & PRI access lines to ensure the line quality according to each type of digital services threshold values.
  • Handle end-to-end service delivery for special events and seasonal projects requirements (including ILL, WiFi enabling and internal LAN support for all type of devices and portable equipment).
  • Applies regulations and safety rules to reflect good image to Orange customers.

  • Good Communication, Problem Solving, Teamwork Skills, English Language Proficiency;

  • - Good knowledge of digital services & standards.
  • - Driving license.
  • - Good Knowledge in Computer networks (CCNA certificate preferable).
  • - BA Telecommunication, Computer, and electrical engineer with 2 years experience.
Posted On
26 Jul, 2023
27 Aug, 2023

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