Job title: Network Operations Engineer

Job type
Full time
Job Level
Team Member
Information Technology and Networks

  • Maintain Fixed & Data Network  availability of the designated links and ensure full compliance to the Service Level Agreement
  • Analyze and track all issues pertaining to Fixed & Data Network fault management, through the trouble ticketing system
  •  Rectify remote and on-site network equipment failure and performance-degraded links

    • assist Fixed & Data TL in preparing all needed reports & KPI's related to this domain
    • Liaise with technologies vendors and evaluate their performance in the designated area
    • Ensure that Service Operation KPIs related to troubleshooting, escalation, and fault management are met
    • Maintain complete Fixed & Data network documentation for fault localization and timely resolution.
    •  Assist NW Operations TL to plan periodic preventive maintenance of the Fixed & Data equipment
    • Assist NW Operations TL  in acceptance testing and handover/takeover activity.
    • Liaise with internal stakeholders for Fixed & Data ( Engineering, NOC,…)  issues and escalate to the Management if issues are not resolved in the agreed time frames
    • Conducts and supervises preventive & corrective maintenance activities for all fixed & Data NW operation elements to minimize faults occurrence outage time to be in accordance with adopted standards of quality of service and processes.
    • Expands NW elements to fulfill orange customers’ demands
    • Redeploys & Optimize Operation network elements to maximize network usage to reduce operational cost.
    • Improving the overall performance of the team through the implementation of lean initiatives including standard work.

  • Good Communication, Problem Solving, Teamwork Skills, Leadership skills (Organization.), English Language Proficiency;

  • - Good Command in English.
  • - teamwork spirit.
  • - Intermediate understanding of Microsoft Office products.
  • - Clear, logical thinker with the ability to solve problems.
  • - Availability for extended hours & Working under pressure resistance.
  • - Good communication skills with the ability to motivate the assembly team.
  • - Strong communication and leadership skills.
  • - Possess a thorough understanding of the maintenance of Fixed & Data systems.
Posted On
13 Jul, 2023
15 Aug, 2023

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