Job title: Mobile Core Technical Support Engineer

Job type
Full time
Job Level
Team Member
Information Technology and Networks

- Maintain and handle Mobile core operation, maintenance & troubleshooting in order to ensure reliable faults free operation
- Solving problems escalated by customer care, other teams and NOC to maintain customers' satisfaction
- Solving all TTs , FTs ,WOs and MPTs
- Apply day to day Activities for all CORE systems
- Support the implementation of a New Project, HW expansions, SW upgrade & configurations related to core CS & PS
- Maintain and interact with the other teams to fulfill their requirements from Mobile core CS & PS
- First level contact with Supervision in case of Alarms/problems on the Platforms
- First Contact with Supplier Support.
- Follow up the opened CSR regarding all Core CS & PS platforms

  • Good Communication, Critical Thinking, Teamwork Skills, Collaboration, English Language Proficiency;

  • - Have a good knowledge in Linux
  • - Very good knowledge in 5G networks principles & architecture
  • - Very good knowledge in 2G/3G/4G networks system interfaces & Protocols
  • - Very good knowledge in telecommunication especially mobile core networks hardware & services
  • - Very good in Planning, Organizational and interpersonal written and spoken in English .
  • - Have a good knowledge in cloud computing and virtualization (open-stack certificate is a plus)
  • - Highly reactive and work under pressure.
  • - Maximum two years continuous professional technical experience, (preferred in Core Networks architecture and technologies or any technical related fields)
  • - Bachelor degree in Telecommunication Engineer.
Posted On
29 Nov, 2022
20 Dec, 2022

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Mobile Core Technical Support Engineer