; Marketing expert - Loyalty

Job title: Marketing expert - Loyalty

Job type
Full time
Job Level
Expert
Experience
5-10
Functions
Marketing
Languages
English
Arabic

Key Accountabilities :

- Identify loyalty market, customer needs for new products, offers and services

  • - Benchmark loyalty programs with all operators in the region and on FT group affiliates.

    - Manage loyalty product line marketing planning and roadmaps

  • - Manage loyalty products & offers portfolio management

  • - Mange loyalty product design, development and deployment Customer Experience design per product, offer, and service

  • - Introduce innovation services and Vas services as with loyalty offers

  • - Manage loyalty product life cycle; product performance and corrective actions when needed

  • - Define customer value proposal

  • - Prepare business case and plan when needed

  • - Define marketing requirements for the launches , Go to matrket check list inclusing all CBM scripts and targeted audience.

    - Monitor the loyalty program performance in coordination with finance controlling (revenues, profitability, customer satisfaction, churn ..etc)

  • - Contribute to communication policy definition

  • - Coordinate with all concerned parties internally and externally

  • - Manage the loyalty third party team

  • - Digitize the experience of Tikram and orange deals in cooperation with Digital transformation team

  • - Responsible for loyalty content across all platforms.

    Education & Experience:

    - University degree in Marketing , Telecommunications

  • industrial engineer
  • - 5-8 years experience in related field, with minimum 3 years experience in Marketing .

    - related experience in Telecom industry .

    - Excellent command of Microsoft office .

  • Good Communication;

  • University degree in Marketing , Telecommunications . industrial engineer
  • 5-8 years experience in related field, with minimum 3 years experience in Marketing
Posted On
13 Jul, 2022
Deadline
31 Dec, 2022
Location
Amman

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